Matching Terms of the Care Companion Meeting Point

§ 2 What the Meeting Point does – and what it does not do

We bring together people who are looking for support and people who offer support. For this purpose, we provide profiles, requests, suggestions, a protected chat, confirmation of a match and tools for subsequent scheduling of visits.

• We are not the employer of the care companions and do not supply temporary workers. An employment relationship arises exclusively between the companion and the family (private household) or the home care service.
• We provide no care services and no support services. Companionship does not include professional nursing tasks such as personal hygiene, administering medication or medical treatment care, unless the required qualification has been proven.
• No particular result – such as finding a suitable companion for a request – is owed. Suggestions made by the Meeting Point are recommendations; the decision is always made by the parties themselves.

§ 4 Obligations of all users

• Do not include phone numbers, addresses, full names or diagnoses in profiles and requests. Contact details are only exchanged after a match.
• Treat each other with respect; no harassment, advertising or poaching for other purposes.
• Do not assign companions tasks for which they lack the qualification.
• For the first in-person meeting, we recommend informing a trusted person or bringing them along. In an emergency, always call: 112.

§ 6 Fee

1. Searching, viewing profiles, expressing interest, chatting and getting to know each other are free of charge.
2. For each successful match (§ 5 no. 4), the searching party pays a one-off fee:
   • Families (private household): €100 incl. VAT
   • Home care services: €100 plus VAT
   The amount displayed in the Meeting Point before acceptance is decisive.
3. Care companions pay no fee and no other charges – neither for registration nor for the match.
4. The fee becomes due upon the successful match and is payable within 14 days of receipt of the invoice. We do not require advance payments.
5. A further fee only arises in the case of a further successful match, for example with a different companion.

§ 8 Employment of the companion

1. The employer is the family (private household) or the home care service. The employer bears all employer obligations, in particular registration (for Minijobs in private households via the household cheque procedure (Haushaltsscheckverfahren) of the Minijob-Zentrale), accident insurance, payment of at least the statutory minimum wage, income tax and social security.
2. The employment assistant, earnings calculator and earnings monitor (Minijob limit) are aids provided without guarantee. The binding classification for tax and social security purposes is made by the employer or the employer's payroll.

§ 10 Liability

1. We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act (Produkthaftungsgesetz).
2. In the event of a slightly negligent breach of material contractual obligations, liability is limited to the foreseeable damage typical of the contract. Otherwise, liability for slight negligence is excluded.
3. We are not liable for the conduct of users towards each other, for the performance of the companionship or for information in profiles and requests; the parties are responsible for these themselves.

§ 12 Information on the right of withdrawal for consumers

Right of withdrawal

You have the right to withdraw from the contract for the matching service within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. The contract for the paid matching service is concluded when you declare in the Meeting Point that you wish to begin the companionship.

To exercise your right of withdrawal, you must inform us (ebrk UG (haftungsbeschränkt), Ginsterweg 2a, 41379 Brüggen, phone +49 (0)176 60812012, e-mail info@care-assistant.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the model withdrawal form below, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same means of payment for this reimbursement that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement. If you requested that the service begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you inform us of the exercise of the right of withdrawal in respect of this contract, compared with the full scope of the services provided for in the contract.

Expiry of the right of withdrawal

The right of withdrawal expires when we have fully performed the matching service – that is, both sides have confirmed the companionship – and you, before your acceptance, expressly agreed that we begin performance before the end of the withdrawal period and confirmed your knowledge that you lose your right of withdrawal upon complete performance of the contract.

Model withdrawal form

§ 14 Changes to these terms

We may amend these terms with effect for the future, for example in the event of changes in the law or new functions. The current version is available here. For a match, the version you agreed to when giving your acceptance applies; companions agree to an amended version the next time they make their profile visible.