Proof of service and reports

What the long-term care insurance fund wants to see – and why a report must name its gaps.

Reports are generated from the documentation, not alongside it

A report that keeps its own figures will sooner or later deviate from the documentation. That is why DIAS generates reports from the same data that is created in everyday care: visits, vital signs, medication given, events and care reports. Whatever was not documented does not appear in the report – and that is made visible.

The proof of service

The proof of service (Leistungsnachweis) lists the services provided per patient and period: date, service package, quantity, total points. It is the basis for billing the long-term care insurance fund (Pflegekasse) and can be output as a PDF.

  • Selection of patient and billing period, with patient search
  • Listing per visit, grouped by service package
  • Totals per package and grand total in points
  • Visits without an assignment are shown instead of being skipped

Two rules we follow

The period is stated in the report. A record without a period cannot be audited – it cannot be assigned to any billing period.

Empty sections are named, not left out. A report that silently omits a section because there is no data looks complete but is not. Whoever checks it must be able to tell whether nothing happened or nothing was documented.

Further reports

  • Care report per patient over a period, with progress and notable incidents
  • Vital signs history with readings and notable deviations
  • Medication overview with doses given, deviations and refusals
  • Events including falls, with time and response

Read on: Electronic proof of service from 2027 · Billing under SGB XI · AI-supported knowledge base