Designed around the care round, not scaled down from a corporate system – for services with five to thirty staff.
Software for home care is usually designed for large providers and then stripped down for small services. What remains is a system full of features nobody needs and an introduction that takes weeks.
Our approach is the other way round: we started with the care round – visit, vehicle, proof of service (Leistungsnachweis) – and left out everything a service with five or fifteen staff does not need.
Shifts, rounds with stops, vehicle booking. In the morning, the care worker sees their own working day, not the whole team's.
Sign off medication administration (“not given” only with a reason), write or dictate care reports (speech recognition on our own server), arrival and departure for each visit, proof of service signed by the client on the phone, wound documentation with photo and progress, care plan, shift handover and risk assessment (Braden, falls) – even without a network connection. Plus vital signs and events. More under Documentation at the bedside.
Proof of service per patient and period, reports for the long-term care insurance fund (Pflegekasse). More under Proof of service.
Relatives see visits and findings for the person they look after – without administrative rights. That saves you phone calls.
Falls, smoke, bed exit and room climate as findings with a traffic light, not as columns of figures. See Fall sensor.
Who can see which patients is set per account and checked on the server – not just in the display.
Rounds with stops per care worker, suggested visit order, distance and travel time per stop, vehicle per round. The care worker sees their round under “My shift” and records arrival and departure with a tap.
Shifts, absences and qualifications; working time with clock-in and clock-out and marking of night, weekend and public holiday work.
Medication administration, care reports with speech recognition, wound documentation with photo, Braden scale and fall risk, care plan and shift handover – right at the client's side, even without a network connection.
Patient record with care level, long-term care insurance fund, doctors and documents; medication plan with dosage and times of intake, alongside the doses actually documented.
Service packages (Leistungskomplexe), time-based billing, flat rates, relief allowance under § 45b with carry-over, proof of service signed by the client. More under Billing under SGB XI.
Through the Meeting Point you can find everyday companions and support workers who take the load off your care workers.
So that you are not disappointed after two weeks:
For small services – from sole practitioners to around 30 staff. Large providers cover the upper end; we do not compete there.
Yes, and that is the difference. Relatives get their own access for exactly the person they look after – they see visits and findings, without administrative rights.
Proof of service and reports for the long-term care insurance fund are included, see Billing under SGB XI and Proof of service. Remuneration rates are specific to each federal state and must be entered.
From 1 October 2027, home care services bill services under SGB XI electronically via the telematics infrastructure (TI), with an electronic proof of service via KIM. Until 30 September 2027, files and paper records are still permitted. Proof of service signed by the client on the phone is already available; we do not yet offer data exchange with the insurance funds via the TI.
On a server in a data centre in Frankfurt am Main. The data does not leave Germany. Details in the privacy policy.
Yes, with demo data and no real patient data. Get in touch and we will set up access for you.
Care-Assistant keeps the care diary digitally: entries in seconds, evaluation according to the six modules of the assessment, report as a PDF for the long-term care insurance fund and the Medical Service (MD).
€9.50 per month, cancel anytime. incl. 19% VAT